Terms and Conditions

mSPORTi Booking Terms and Conditions


Activity – means any Camp, Club, Course, Event or Activity organised and operated through any member of the mSPORTi Group.

Terms and Conditions – means the terms contained in this document and any other document referred to within it.


By booking a place for your child on any Activity these Terms and Conditions.

mSPORTi offers an online booking service, once the booking form has been completed and submitted, payment in full received and the booking validated by mSPORTi you will be sent confirmation of your booking via the email address you have provided. Bookings are subject to these Terms and Conditions together with our website terms and conditions which are hereby incorporated.

Receiving email acknowledgement of payment is confirmation of your request to book a child on an mSPORTi Activity.

For safety reasons we can only guarantee a place on ANY Activity to those booking in advance. Those that arrive on the day will not be guaranteed a place on the activity.

Before booking please ensure your child is able to attend the Activity and meets the conditions for such Activity as listed on our website: www.msporti.co.uk.

All bookings and payment protection are subject to the right to cancel in writing (by e-mail to us) within seven (7) calendar days from the date that you receive e-mail acknowledgement of the booking pursuant to the Consumer Protection (Distance Selling) Regulations 2000.

Outside of this seven (7) day period all bookings confirmed by us are final and non-refundable.


mSPORTi time to time offers promotions in the event that you have been issued with a promotional code this code must be redeemed and used in accordance with both the terms and conditions of that promotion and these Terms and Conditions.

Refund Policy

The parents/ Guardians of children who consistently misbehave will be notified and asked to take action to prevent a recurrence. If the bad behaviour continues mSPORTi reserves the right to exclude badly behaved children from any activity/ event.


Cancellations for courses paid in full must be received in writing with supporting medical evidence if relevant.

Regretfully fees cannot be refunded or carried over for absences or holidays.


mSPORTi accepts credit/debit card / PayPal / cheques as methods of payment.

Late Collection Fine

There is a penalty charge of £5 for any child collected 10 minutes after the official closing time of the club and £10 after 20 minutes and £15 after 30 minutes.

Sibling Discount

10% Sibling Discount – please contact Glyn Hayward for the sibling discount online code: glyn@msporti-online.co.uk

Child Protection

All mSPORTi staff hold current child protection and CRB / DBS certification. In the event that a child makes a disclosure or a member of staff believes that the child is suffering from abuse we will act in accordance with our child protection policy, a copy of which is available on request.


mSPORTi may from time to time take photographs/film of any mSPORTi Activity, the use of this data is solely for the purpose of promoting and publicising mSPORTi Activities through literature, website, Facebook, press and TV.

Parents/guardians that do not wish for their child to be photographed/filmed must make mSPORTi aware of this at the time of booking or in writing before the Activity starts (where possible mSPORTi will inform parents/guardians at the start of an Activity).

Personal Property

mSPORTi cannot be held responsible for any loss or damage to any personal belongings whilst attending an mSPORTi Activity.  Please ensure that no valuables are taken to any venue by your children.

Health & Safety

A full risk assessment will be carried out before any activity takes place at a new venue. mSPORTi staff hold a current emergency aid certificate issued by an appropriate body.

By agreeing to these terms and conditions you are providing consent for mSPORTi staff to administer any and all necessary first aid to your child as required at any time.

For safety reasons it is compulsory for all attendees to wear shin pads on an mSPORTi Activity that involves football, hockey or another contact sport.

mSPORTi reserves the right to refuse permission to participate for any child not wearing shin protection.

It is the parent/guardian’s responsibility to ensure appropriate clothing is worn and/or available for their child for the Activity being undertaken and weather conditions.

Things to Remember

On day courses always bring a packed lunch.

Please make sure you come to the activity in appropriate clothing. mSPORTi ask that no jewellery should be worn as we cannot take any responsibility for it being lost or stolen.

Please make sure you always bring plenty of drinks (water only) to avoid dehydration.

The parents/ Guardians of children who consistently misbehave will be notified and asked to take action to prevent a recurrence. If the bad behaviour continues mSPORTi reserves the right to exclude badly behaved children from any activity/event.

Regretfully fees cannot be refunded or carried over for absences or holiday.

Medication and Illness

Whilst it is recognised that some children require special creams, tablets, medicines or other types of medication such as injections and inhalers, it is our policy not to administer any form of medication.

Details of medical conditions must be included on the reply slip in case of emergency.

If your child becomes ill during an activity you will be contacted by telephone call

Correct contact details must be included on the reply slip in case emergency

Medical information

Any medical conditions that any participant may have must be fully disclosed (1) at the time of booking in writing to mSPORTi at registration and (2) to the lead coach on the Activity or at the venue.


mSPORTi has Public Liability insurance with cover provided by Bluefin Sport.

Course Changes

In the event that mSPORTi has to cancel an Activity for any reason, a credit note for the full value of the booking fee paid will be issued to the person who booked or alternative provisions to stage the Activity at another time will be arranged and confirmed to all, if you are unable to attend at the alternatively arranged time and confirm this to mSPORTi, mSPORTi will issue with a credit note to the full value of the booking fee paid.

In the event of inclement weather, all mSPORTi Activities have suitable indoor areas to change, meet and eat lunch, and suitable indoor activities will be organised to replace the outdoor activities at the discretion of mSPORTi staff.

Leaving an Activity

Any child that is collected must be collected by a parent or guardian and such parent or guardian must sign the child out of the Activity with a member of mSPORTi staff. Any child that normally walks home unaccompanied from any Activity will only be allowed to leave unaccompanied if a parent or guardian has provided written consent prior to the commencement of the Activity.


In the unlikely event that you or your child are dissatisfied with the service we provide then please in the first instance raise it with the senior coach at the Activity. He/she will deal will the problem in accordance with our policies and procedures.

If the problem is not resolved to your satisfaction then please write to our customer services team glyn@msporti-online.co.uk within 7 days of child’s attendance on the Activity.

We take your views and complaints very seriously and will endeavour to resolve your complaint as quickly as possible. Refunds will only be issued if mSPORTi is proven to be in breach of these Terms & Conditions.


The information on this site is updated regularly. However, we hereby exclude any warranties (whether expressed or implied) as to the quality, accuracy, efficacy, completeness, performance, and fitness for a particular purpose of the site.

These Terms and Conditions form the entire agreement between you and mSPORTi.

By booking an Activity with mSPORTi you are acknowledging your full acceptance of these Terms and Conditions and confirm that you have not relied on any other representation other than those contained within these Terms and Conditions.

If any term within these Terms and Conditions is found to be unenforceable by a competent Court then such term shall be struck out but the remaining terms within these Terms and Conditions shall continue in force to the full extent permitted by law.

These Terms and Conditions are governed by English law and subject to the exclusive jurisdiction of the Courts of England

mSPORTi Competition Terms and Conditions: 

  1. The promoter is mSPORTi Ltd (Company Number06758265), whose registered office is at 20 Cleveland, Tunbridge Wells, Kent, TN2 3NF.
  2. The competition is open to residents of the United Kingdom aged 18 years or over except employees of mSPORTi Ltd and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
  3. There is no entry fee and no purchase necessary to enter this competition.
  4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  5. Route to entry for the competition and details of how to enter are via www.msporti.co.uk, and will be running across mSPORTi’s Facebook, Twitter and Instagram accounts. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
  6. Closing date for entry will be 21.07.17. After this date the no further entries to the competition will be permitted.
  7. No responsibility can be accepted for entries not received for whatever reason.
  8. The rules of the competition and how to enter are as follows: To enter the competition, simply follow the instructions on the social media platform you are using.
  9. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  10. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  11. The prize is as follows:The prize is as stated and no cash or other alternatives will be offered. The prize is not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
  12. Winners will be chosen: By an independent adjudicator or panel of judges appointed by the Promoter by mSPORTi
  13. The winner will be notified by email and/or DM on Twitter/Facebook, within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  14. The promoter will notify the winner when and where the prize can be collected / is delivered.
  15. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  16. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  17. The competition and these terms and conditions will be governed by English law, and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  18. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  19. The winner’s name will be announced on Monday 24.07.2017 and will be available 28 days after closing date by emailing the following address: glyn@msporti.co.uk
  20. Entry into the competition will be deemed as acceptance of these terms and conditions.
  21. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to mSPORTi and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at www.msporti.co.uk